Privacy Policy

1. Information We Collect

We may collect the following information:

• Contact information, such as your name, email address, phone number, company name, and job title.
• Enrollment information, such as selected course, learning format, coaching preferences, and certification interest.
• Payment and billing information, processed through third-party payment providers. We do not store full credit card details.
• Account or LMS information when you access training through external learning platforms, including AICerts or related training systems.
• Communications, such as messages you send us, coaching requests, support inquiries, and feedback.
• Website usage data, such as IP address, browser type, device information, pages visited, referral source, and cookies or similar technologies.

2. How We Use Information

We use personal information to:

• Provide course enrollment, certification training, coaching, and support.
• Communicate with you about courses, exam vouchers, digital badges, scheduling, private cohorts, and service updates.
• Send newsletters, AI insights, promotional offers, and waitlist updates when permitted.
• Process payments and manage transactions.
• Improve our website, courses, customer experience, and marketing.
• Protect against fraud, misuse, unauthorized access, and security incidents.
• Comply with legal, regulatory, tax, accounting, and contractual obligations.

3. AICerts and External LMS

Tipsora is an authorized training partner for AICerts. Some course access, certification materials, exams, vouchers, or learning experiences may be provided through AICerts or an external learning management system.

When you use those external platforms, their own privacy policies, terms, and data practices may apply. Tipsora is not responsible for the privacy practices of third-party websites or platforms, including AICerts.

4. Cookies and Analytics

We may use cookies, pixels, analytics tools, and similar technologies to understand website traffic, improve performance, personalize content, and support marketing. You can adjust cookie settings in your browser, but some features may not work properly if cookies are disabled.

5. How We Share Information

We may share information with:

• Training and certification partners, including AICerts, when needed to deliver courses, exam vouchers, credentials, or digital badges.
• Service providers that help with website hosting, email delivery, payment processing, CRM, scheduling, analytics, advertising, and customer support.
• Business customers or employers when training is purchased through a private cohort or corporate program.
• Legal, regulatory, or law enforcement authorities when required by law or necessary to protect rights, safety, or security.
• Successors in connection with a merger, acquisition, financing, reorganization, or sale of assets.

We do not sell personal information in the ordinary meaning of selling customer lists for money.

6. Email Marketing

You may unsubscribe from marketing emails at any time by using the unsubscribe link in our emails or contacting us at info@tipsora.com. We may still send transactional or service-related emails, such as enrollment confirmations, course access details, payment notices, or support replies.

7. Data Retention

We retain personal information for as long as reasonably necessary to provide services, maintain records, comply with legal obligations, resolve disputes, enforce agreements, and support legitimate business purposes.

8. Security

We use reasonable administrative, technical, and organizational safeguards to protect personal information. However, no website, platform, or electronic transmission is completely secure, and we cannot guarantee absolute security.

9. Children’s Privacy

Our services are intended for adults and professional learners. We do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us and we will take appropriate steps to delete it.

10. Your Privacy Rights

Depending on where you live, you may have rights to request access, correction, deletion, portability, restriction, or opt-out of certain uses of your personal information. To make a request, contact us at info@tipsora.com.

California residents and residents of other applicable U.S. states may have additional privacy rights under state privacy laws. We will respond to verified requests as required by applicable law.

11. International Users

If you access our website from outside the United States, you understand that your information may be processed in the United States or other countries where privacy laws may differ from those in your location.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.

13. Contact Us

Tipsora Inc.
Email: info@tipsora.com
Website: tipsora.com